Customer Service Representatives
Scalable Press | Ho Chi Minh City
We are looking for five full-time customer service representatives to join our team in Ho Chi Minh office. You will assist customers primarily through emails, live chats by utilizing a variety of software tools to communicate effective solutions in a fast-paced environment.
- Punctual and responsible. We run a very lean operation, so attendance is critical.
- Demonstrates ownership to resolve challenging customer issues while maintaining high quality outputs.
- When things don’t go as planned: you should be able to stay calm and think clearly in stressful or challenging situations.
- Solution-oriented and self-motivated.
- Ability to quickly adapt to changes.
- Strong English skills, particularly writing skill and a good email etiquette are desirable.
- Past customer service experience is a plus.
What We Can Offer
- Exposure to advanced software and a working environment embraced by top Silicon Valley companies.
- Young, dynamic, and ego-free English-speaking work environment.
- Equal opportunity for everyone.
#2, Block B, Van Do Building, 348 Ben Van Don, District 4, HCMC.
Scalable Press is the technology leader in the custom printing industry in the US. In addition to our technology infrastructure, we own and operate our own 4 production facilities in the US. We currently have facilities in Indiana, Pennsylvania, California, and Texas. Our team comprises of over 300 employees nationwide. Scalable Press is expanding its operations in Vietnam, and we are looking for energetic and motivated people who are inspired by the prospect of working for a rapidly growing technology start-up.
We are proud to be a diverse team.
Scalable Press is committed to achieving a diverse workforce through application of its equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, wage and salary administration, benefits, and training. Your gender, your beliefs, your orientation, your ethnicity, your culture, or your big-shot uncle don’t make a difference here. Scalable Press is a meritocracy. If you’re smart, hungry, and good at what you do, we want you here.